SEE AND BE SEEN WITH
LightWalker ®
WALKING STICK WITH TORCH - AND MORE

WARRANTY & DELIVERY DETAILS

OUR WARRANTY *Conditions apply

The LightWalker walking sticks are the only ones in Australia that carry a replacement guarantee (*conditions apply). Both models of our walking sticks are built to the highest specifications, and from the best materials. So, if handled correctly, either should last you for the rest of your life. If any part or component breaks down within 12 months of purchase due to faulty manufacture, we will replace your walking stick with a brand-new unit.

*EXCEPTIONS: The warranty will not apply under the following circumstances – – –

  • If the LightWalker walking stick has been immersed in water.
  • If anyone has tried to take any part of the LightWalker walking stick apart.
  • If any damage is caused by water or fire.
  • If the walking stick has been mishandled or misused.
  • If the walking stick has been dropped or jarred so badly that this has affected the electrical operation.

To claim on the warranty, please email walglaser@gmail.com, with details of the date your LightWalker was purchased, where purchased, the name under which it had been purchased, and we will then email you an authority to return the stick and give you the return address. You will be responsible for the delivery cost of the return, but we will bear the cost of the postage back to you.


DELIVERY CHARGE DETAILS:   

There will be a capped delivery charge of only $10 per parcel on every order. That means if you buy one LightWalker for yourself and one or two (or more) for friends or relatives at the same time, you will get the whole order for $10 freight, regardless of the number your order to be shipped simultaneously. You may also mix telescopic and folding sticks in your order when purchasing multiples.

Shipping available to Australia and New Zealand.

Walter Glaser

CEO of LightWalker Australia